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Easy Brew
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Terms and Conditions

Last updated: January 2025

1. Introduction

These Terms and Conditions ("Terms") govern your use of the Easy Brew website and services provided by ESG Media Pty. Ltd. (ABN: 55 160 870 057), trading as Easy Brew ("we", "us", "our").

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Services

Easy Brew provides website design, development, hosting, and related services. The specific services to be provided will be outlined in a separate proposal or agreement for each project.

2.1 Project Proposals

All projects begin with a written proposal that outlines the scope of work, timeline, and pricing. A proposal becomes binding once accepted in writing by the client and any required deposit has been paid.

2.2 Scope Changes

Any changes to the agreed scope of work may result in additional charges and timeline adjustments. We will notify you of any changes and obtain your approval before proceeding.

3. Payment Terms

3.1 Website Development

Payment terms for website development projects are as follows unless otherwise specified in your proposal:

  • 50% deposit upon acceptance of proposal
  • 50% balance due upon project completion, prior to site launch

3.2 Hosting and Maintenance

Hosting and maintenance fees are billed monthly or annually in advance. Failure to pay hosting fees may result in suspension of your website.

3.3 Payment Methods

We accept payment via bank transfer or credit card. All prices are in Australian Dollars (AUD) unless otherwise stated.

3.4 Late Payment

Invoices not paid within 14 days of the due date may incur interest at a rate of 2% per month on the outstanding amount.

4. Client Responsibilities

To ensure successful project delivery, you agree to:

  • Provide all content (text, images, logos, etc.) in a timely manner
  • Respond to requests for feedback and approvals within reasonable timeframes
  • Ensure you have the legal right to use all content provided to us
  • Provide accurate information about your business and requirements
  • Designate a single point of contact for project communications

Delays caused by late provision of content or feedback may result in timeline adjustments and potentially additional charges.

5. Intellectual Property

5.1 Your Content

You retain ownership of all content you provide to us, including text, images, logos, and other materials. You grant us a licence to use this content for the purpose of delivering our services.

5.2 Our Work

Upon full payment, you will own the custom design and content created specifically for your project. We retain ownership of any pre-existing code, frameworks, templates, or tools used in the development process.

5.3 Portfolio Rights

We reserve the right to display your completed website in our portfolio and marketing materials unless you request otherwise in writing.

6. Website Hosting

6.1 Hosting Services

We provide website hosting on secure Australian servers. Our hosting service includes server maintenance, security updates, and regular backups.

6.2 Uptime

While we strive for maximum uptime, we do not guarantee 100% availability. We are not liable for any losses resulting from downtime beyond our reasonable control.

6.3 Backups

We perform regular backups of your website. However, we recommend you maintain your own copies of important content. We are not liable for any data loss.

7. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services
  • Our total liability for any claim arising from our services shall not exceed the total fees paid by you in the 12 months preceding the claim
  • We are not responsible for any third-party services, plugins, or integrations used on your website

8. Warranties

We warrant that our services will be performed with reasonable care and skill. However, we do not warrant that:

  • Your website will be error-free or uninterrupted
  • Your website will achieve any particular results or performance metrics
  • Any third-party services integrated with your website will function without interruption

9. Termination

9.1 Termination by Client

You may terminate a project at any time by providing written notice. In such cases, you will be responsible for payment for all work completed up to the date of termination. Deposits are non-refundable.

9.2 Termination by Us

We reserve the right to terminate our services if:

  • Payment is not received within 30 days of the due date
  • You breach any material term of these conditions
  • You engage in conduct that we reasonably believe is unlawful or harmful to our reputation

9.3 Effect of Termination

Upon termination of hosting services, you will have 30 days to arrange alternative hosting and retrieve your website files. After this period, we may delete all data associated with your account.

10. Confidentiality

We will treat all information you provide as confidential and will not disclose it to third parties except as necessary to perform our services or as required by law.

11. Dispute Resolution

If a dispute arises, we agree to first attempt to resolve it through good faith negotiation. If the dispute cannot be resolved within 30 days, either party may pursue mediation or other dispute resolution methods available under Australian law.

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

13. Changes to Terms

We may update these Terms from time to time. Significant changes will be communicated to existing clients. Your continued use of our services after changes are posted constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us:

  • Email: hello@easybrew.com.au
  • Phone: +61 2 8096 2126
  • Address: Level 5, 120 Sussex St, Sydney, NSW 2000, Australia
EB
Easy Brew

Easy Brew is a website development service provided by ESG Media Pty. Ltd.

ABN: 55 160 870 057

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Contact

Level 5, 120 Sussex St,
Sydney, NSW 2000

+61 2 8096 2126

hello@easybrew.com.au