Privacy Policy

Introduction

Easy Brew, a service of ESG Media Pty. Ltd. (ABN: 55 160 870 057), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or enquiry form on our website
• Subscribe to our newsletter or mailing list
• Engage our services for website development
• Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, business name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit, including:

• Your IP address
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Other diagnostic data

How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your enquiries and provide customer service
• To deliver the services you have requested
• To send you newsletters, marketing communications, and other information that may interest you (with your consent)
• To improve our website and services
• To analyse website usage and trends
• To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use Google Analytics to help us understand how visitors use our website. Google Analytics uses cookies to collect information about your use of the website, which is then used to compile reports and help us improve the site.

Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, email delivery, and analytics.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your consent.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@easybrew.com.au
• Phone: +61 2 8096 2126
• Address: Level 5, 120 Sussex St, Sydney, NSW 2000, Australia